| Web2Agent Dialler |
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PREVIEW DIALLING The agent looks first at the new information on the PC, reads it and then hits the dial button. PROGRESSIVE DIALLING Now the Web2Agent software automatically dials the new number after the agent is ready with the previous call. When there is a "busy"or "not existing number"signal this record gets automatically the proper resultcode and the next number is called. Calls that are not answered within a preset time are automatically stopped (getting the proper resultcode) and the next number is called immediately. All without agent interference. The dialer works with every traditional or VOIP PABX that supports "first party TAPI". Also can we integrate with a variety of softphones. Progressive dialling is a free of charge option in Web2Agent. The following systems and companies we recommend:
With the following systems and companies we have also co-operated:
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